Contact Teach Arcade

This page is for teacher support, content corrections, partnership questions, and classroom resource requests. We review every message and prioritize requests that improve instructional quality, accessibility, and student safety.

What this page is for

What to expect after you contact us

  1. Initial review: We triage messages for urgency and classroom impact.
  2. Follow-up if needed: We may request grade level, standard, or page URL details.
  3. Action update: You receive a response with next steps or resolution notes.

Response expectations

Typical response window is 2–3 school days. Complex issues involving multiple pages or content verification may take up to 5 school days. If the report concerns safety or a critical site issue, we prioritize same-day review whenever possible.

Best way to get a fast response

Include the affected page link, what happened, your intended classroom use, and the grade band. If a feature is unclear, share the exact step where the workflow breaks. Specific details reduce back-and-forth and help us fix issues quickly.

Contact details

Email: support@teacharcade.com
Resource submissions: /submit/

Contact FAQs

Do you respond to every message? Yes, every valid message is reviewed and receives a response.

Can students submit requests? We recommend submissions come from teachers or adult supervisors.

Can I request a custom resource? Yes. Share your standards, grade level, and timeline so we can evaluate scope.